Privacy Policy

Welcome to Bharat Diagnostic ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://bharatdiagnostic.netlify.app/.

We may collect the following types of information:

• Personal Information: When you contact us or use our services, you may provide your name, email address, phone number, and other contact details.
• Usage Data: We automatically collect information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
• Cookies: We may use cookies and similar tracking technologies to enhance your experience on our website.

We use the information we collect for various purposes:

• To provide and maintain our services
• To respond to your inquiries and provide customer support
• To improve our website and services
• To analyze usage trends and gather demographic information
• To comply with legal obligations

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers who assist us in operating our website and services
• When required by law or to respond to legal process
• To protect the rights and safety of our users and the public
• In connection with any merger, sale of company assets, or acquisition

We implement appropriate technical and organizational measures to protect your personal information. However, no internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

Depending on your location, you may have certain rights regarding your personal information:

• Access, correct, or update your information
• Request deletion of your personal data
• Object to or restrict processing of your data
• Request a copy of your personal data

To exercise these rights, please contact us using the information below.

At Bharat Diagnostic Lab, we strive to provide excellent service and customer satisfaction. If you are not satisfied with your purchase, you may request a refund within 24 hours of payment. Please note that a 2% payment gateway fee and 5% processing fee will be deducted from the refund amount.

Please be aware that no refunds will be issued for test packages purchased through our website or via referral links after the 24-hour period. Additionally, upgraded test packages and services are non-refundable under any circumstances.

For any refund-related inquiries, please contact our support team at support@bharatdiagnostic.com with your invoice or receipt number for prompt assistance. Approved refunds may take 7-10 business days to process.

We appreciate your trust in Bharat Diagnostic Lab and are committed to resolving any concerns you may have.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

If you have any questions about this Privacy Policy, please contact us:

• Email: BharatDiagnosticLab1208@gmail.com
• Phone: +91 94174 69363
• Address: Near: Bharat Medical Store Village: Chak Tahliwala Link Road: Ghubhaya Jalalabad (West) Punjab (152024)